Here are the answers to some of the common questions we receive
How to use the site
How This Site Works?
How This Site Works?
Welcome to tackleworld.com.au! We’re thrilled to have you here. To ensure a smooth and enjoyable experience, we’ve outlined how our site operates and what you can expect when shopping with us.
1. Locate Your Store:
Start by Finding Your Nearby Store: When you land on our homepage, if you wish to locate a store, simply click on the Stores Navigation Bar to find a tackle World store.
2. Call for Availability:
Browse Your Local Store's Product Range: Once you’ve located your store, you can explore our range of products & go on a product page to call the desired nearby store.
Keep in Mind: Being independent stores, product and stock may vary from store to store.
3. Continual Growth & Updates:
Exciting Developments: We’re constantly evolving and expanding our offerings. Keep an eye out for new product additions.
Stay Informed: For the latest updates, progress news, and announcements, subscribe to our newsletter.
4. Need Help or Have Questions?
Your Feedback Matters: We value your input! Feel free to share your feedback and suggestions to help us improve your shopping experience.
5. Enjoy Your Shopping Experience:
Discover & Explore: Dive into our diverse range of products and enjoy exclusive deals.
Join Our Community: Follow us on our social media platforms and join the conversation with fellow shoppers and our team of experts.
We hope this gives you a clear overview of how tackleworld.com.au works.
Our commitment is to provide you with a delightful and hassle-free experience, and we’re continually working towards enhancing our services. Thank you for being a part of our journey!
If you have any more questions, feel free to explore the rest of our FAQ or reach out to us directly. Happy shopping!
Ordering Products
How can I order products off the site?
How can I order products off the site?
This website currently offers 'in store only', enabling you to browse products and find them at your nearest Tackle World store.
Customer Service
I’ve forgotten my password – what should I do?
I’ve forgotten my password – what should I do?
Click on the Account icon from top right corner of the website & you will be prompted for adding in your valid email address. You will directly receive a secure code sent via email & that can be used to log into the website. Please note, for security reasons we are unable to send your old password via email.
How can I check if a product is in stock?
How can I check if a product is in stock?
To enquire about a products stock availability, you can contact the store directly.
Where is my closest Tackle World store?
Where is my closest Tackle World store?
You can search for your closest Tackle World store via our Stores Locator in the top navigation bar.
Who do I contact if I have a query about the product?
Who do I contact if I have a query about the product?
Please contact your closest Tackle World store directly. Contact details can be found on the store’s page on the Stores locator page.
How do I contact customer service?
How do I contact customer service?
You can fill out the Contact Us online form in the footer and we will reply to you at the earliest convenience. The Customer Contact business hours are 8:00 am - 4:00 pm Monday to Friday (AEST).
Pricing
Is GST included in the online web price?
Is GST included in the online web price?
All our prices are including GST.
What currency is pricing shown in?
What currency is pricing shown in?
All prices are shown in AUD.